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Remote: Automation Rules / Chatbots Developer: Jobs: Contract Staffing and Permanent Placement for Information Technology: BlueStreak Partners

Remote: Automation Rules / Chatbots Developer

Location: San Jose, CA
Job Number: 710
Job Type: Contract To Hire

Will be responsible for development of automation rules in software to improve the efficiency of reporting, reviewing and acting on user generated comments on social media.

The developer will also be responsible for developing chatbots that help our clients interact with their customers at scale.

Primary responsibilities include, but are not limited to:

Develop automation rules to improve efficiency of user-generated comment detection, prioritization, review and response by automating actions where possible. An example is the use of automation rules to automate Adverse Events management for Pharma companies

·Develop chatbots that help clients interact with their customers at scale

·Work with the software development group and client teams to QA automation rules to make sure they deliver a level of performance at or above identified benchmarks  

·Provide backup as needed for our data analysts helping compile information, analyze findings, make interpretations, and write comprehensive reports based on data

·Stay current on research methodology, and make appropriate recommendations for improvements in data collection or processes.

Required skills and traits

  • Outstanding statistical and data analytical skills
  • Experience in writing Regular Expressions (RegEX) and automation rules
  • Natural language processing
  • Ability to effectively communicate your findings; excellent oral and written communication skills
  • SQL experience
  • Adaptability and experience with multiple database platforms including creation of reports, implementing client-facing systems, etc.
  • Fluency with reporting and data manipulation in at least one reporting tool among MS-Excel, Tableau, Domo
  • Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
  • Project management skills

Recommended education

  • 3-5 years of relevant working experience or advanced degree in Automation or Analytical field
  • Bachelor’s degree in psychology, statistics, economics, behavioral or social science or a related quantitative field
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